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Book Type: Business/Computing

No more information dumps!

Map Ithelps you turn training requests into projects that make a real difference. You'll learn how to:

• Help the client identify what's really causing the performance problem.
• Determine the role (if any!) of training.
• Create realistic activities that help people practice what they need to do, not just show what they know.
• Choose the best format for each activity -- online, projected to a group, on paper, as a small-group activity, over email...
• Provide each activity at the best time -- in the workflow, available on demand, spaced over time...
• Let people pull the information they need to complete the activity -- no more information dumps!
• Enjoy creating challenging activities that peoplewantto complete.
• Show how your project has improved the performance of the organization.

Using humor and lots of examples,Map Itwalks you through action mapping, a visual approach to needs analysis and training design. Organizations around the world use action mapping to improve performance with targeted, efficient training.