Store Name: Online Store
Product Condition: Good As New
Condition: Nil
Expiry date: Nil
Warranty date: Nil
Book Type: Non Fiction/Business
Fully revised and updatedthe national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.
The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message acrossand get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:
Overcome barriers to meaningful communication
Expand and enrich relationships with colleagues, friends, and family
Increase clarity and improve understanding
Handle strong emotionson both sides of the table
Connect with colleagues, customers and family at a deep level
Includes a Foreword by Ken Blanchard, the bestselling co-author ofThe One Minute Manager
The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message acrossand get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:
Overcome barriers to meaningful communication
Expand and enrich relationships with colleagues, friends, and family
Increase clarity and improve understanding
Handle strong emotionson both sides of the table
Connect with colleagues, customers and family at a deep level
Includes a Foreword by Ken Blanchard, the bestselling co-author ofThe One Minute Manager
